The Canadian Radio-television and Telecommunications Commission (CRTC) has launched an online survey to better understand Canadians’ experiences with large telecommunications service providers. This survey is part of the CRTC’s consultation which will result in a report to the government on whether misleading or aggressive retail sales practices are used by large telecommunications service providers, what their impact on consumers are as well as the potential solutions to strengthen the existing consumer protections.
In an effort to maximize participation, CRTC has asked that individuals and organizations complete the survey no later than September 7, 2018.
This is a short consultation period, but it is important for Canadians to respond by September 7, 2018.
For more information about the consultation, please visit the links below:
- Canadians are invited to share their experiences with telecommunications sales practices
- Inquiry on use of misleading or aggressive sales practices by large telecommunications service providers
David Anderson, MP